HeyBet Terms & Conditions — because you have the right to know

01Introduction & Consent

HeyBet (heybet.click) is an online Sports Betting and gaming platform operated for users in Bangladesh. These Terms and Conditions ("Terms") constitute a legal agreement between HeyBet and the user.

By creating an account on HeyBet, using our website or app, placing bets, or accessing any of our services, you confirm that you have fully read, understood, and agreed to these terms. If you do not agree, please refrain from using HeyBet.

02Account Registration

To place bets on HeyBet, you must create a personal account. Each individual is allowed only one account. Creating multiple accounts is strictly prohibited and may result in account termination.

During registration, you are required to provide accurate and truthful information, including:

• Full name (as per national ID)
• Date of birth (for age verification)
• An active mobile number or email address
• Payment Method Details

HeyBet reserves the right to suspend any account and withhold its balance at any time if it was registered using false information. If KYC documents are requested, they must be submitted within 7 days.

03Eligibility & Age

You must be 18 years of age or older to use HeyBet. This platform is strictly prohibited for minors. We take age verification seriously and may request supporting documents for accounts flagged as suspicious.

To use HeyBet, you must meet the following eligibility requirements:

• Must be at least 18 years of age
• Must have a valid mobile number registered in your own name
• You must be capable of placing bets voluntarily and with full awareness
• Registration is not permitted if your name appears on HeyBet's self-exclusion list

04Deposits & Payments

HeyBet supports all major mobile banking methods in Bangladesh. You can deposit using bKash, Nagad, Rocket, and other approved payment gateways.

• Minimum deposit amount: ৳300
• Maximum daily deposit: determined by account level
• Deposits are typically instant — though some methods may take 5–15 minutes
• Only payment methods registered in your own name may be used
• Payments from third-party accounts are not accepted

05Withdrawal Policy

To withdraw winnings from HeyBet, your account must be fully verified. Withdrawal requests are typically processed within 1–3 hours, though some cases may take up to 24 hours.

• Minimum withdrawal amount: ৳500
• Maximum daily withdrawal: varies by account tier
• Withdrawals can only be made to the same payment method used for the original deposit
• Wagering requirements must be met before bonus funds can be withdrawn
• Withdrawals may be temporarily suspended if suspicious activity is detected

06Bonuses & Promotions

HeyBet offers a range of bonuses and promotions — including welcome bonuses, deposit bonuses, cashback, and free bets. Each bonus comes with its own terms, which are detailed at the time of registration or on the promotions page.

• Each bonus has its own wagering requirement specified separately (typically 5–30x the deposit amount)
• Bonuses must be used within a set period after being credited (typically 7–30 days)
• Each promotion can only be used once — multiple claims from the same family or device are not accepted
• Failure to meet bonus requirements may result in the bonus balance being forfeited
• HeyBet reserves the right to modify or cancel any bonus at its discretion

07Betting Rules

Once a bet is placed on HeyBet, it is considered final. Bets cannot be cancelled due to internet connectivity issues or technical errors. Always double-check your odds and stake before confirming a bet.

• Minimum bet amount: ৳20
• The maximum bet limit per event varies by market and event type
• Odds in live betting can change at any time
• If a match or event is cancelled, the stake for that bet will be refunded
• In the event of any dispute over scores or results, HeyBet's decision is final
• Placing opposing bets on the same event ("arbitrage") is prohibited

08Prohibited Activities

The following activities are strictly prohibited on HeyBet and may result in immediate account closure and balance forfeiture:

• Using money from illegal sources or engaging in money laundering on the platform
• Creating multiple accounts or using another person's identity
• Attempting to exploit the bonus system for illegitimate gains
• Match fixing or betting using insider information
• Placing bets using automated bots or software
• Attempting to interfere with or hack the platform's security systems
• Harassing or defrauding other users

09Privacy & Data Protection

HeyBet is committed to protecting your personal information. Any data you provide is used solely for delivering our services, verifying your identity, and meeting our legal obligations.

Your data is never sold to third parties. However, information may be shared when required by law or at the request of a regulatory authority. For more details, please refer to our Privacy Policy Read.

10Responsible Gaming

HeyBet believes betting should be entertainment, not an addiction. We encourage all users to bet responsibly and within their means. Every account comes with deposit limits, cooling-off periods, and a self-exclusion option.

• Never treat betting as a source of income
• Don't chase your losses by placing more bets
• Set your daily betting budget in advance
• If you feel that betting is affecting your daily life or relationships, please seek help

For assistance, visit our Responsible Gaming Page or contact our support team.

11Account Closure & Suspension

HeyBet reserves the right to temporarily or permanently close an account under any of the following circumstances:

• Violation of these Terms & Conditions may result in
• Registering with a false identity or inaccurate information
• If fraudulent activity is detected on an account
• Extended periods of inactivity (more than 12 months)

Users may also request to close their account at any time. In such cases, any available balance (excluding bonuses) will be made available for withdrawal.

12Changes to Terms

HeyBet reserves the right to update or modify these Terms & Conditions at any time. Users will be notified of significant changes via email or an in-platform notification.

Continued use of the platform after any changes are made will be considered acceptance of the updated terms. We recommend reviewing this page regularly.